TeleMedicine

You can now see your Doctor or Physician Assistant in the comfort of your own home…
or from a private room at work…
                                  or sitting in your car…

Due to the Coronavirus (COVID-19) Pandemic, our office has taken another step into what technology can do. Your office visit can be completed via audio and video tele-conferencing. This will allow you to stay where you need to be but still see your provider. There may be some times that an actual in-person office visit is required, but at this time, we want to look out for your safety.

At this time, TeleVisits will be our first preference for you to see your provider.

This keeps you safe from possible COVID-19 exposure when you are out of your home.

The following information is provided so you are aware of the basics and how-to’s when it comes to TeleVisits with our office.

Download a copy of this information


 

Basics

  • An email address must be on your account with our office in order to have a TeleVisit appointment.

  • A webcam and microphone are required in order to conduct a TeleVisit.

  • Upon scheduling your TeleVisit appointment, you will receive an email with the subject of “Telemed Appointment Confirmation from your doctor’s office”. KEEP THIS EMAIL!

  • When it is time for your appointment, your TeleVisit appointment can be started in one of three ways:

    1. Through the Patient Portal on a computer

    2. Through the Healow app on a smartphone

    3. Through the link in the confirmation email


Patient Portal

  • Log in to the Patient Portal
    • Go to www.afmed.org on a computer in the Google Chrome or Mozilla Firefox browser
    • Click on “Patient Portal Login” in the top right hand corner of any page
    • Input your Username and Password on the right side of the screen
    • If you do not know your Username and/or Password for the Patient Portal, call the office (913-596-1313) and request that your Patient Portal login be reset, email required
    • There will be an appointment on your Portal Dashboard when you first login

  • Click “Join TeleVisit” on the appointment
  • A visit-relevant questionnaire will show; please complete to the best of your knowledge
  • Any vitals (blood pressure, pulse, height, weight, etc) that you are able to provide will assist your provider with your care
  • Click “Join Televisit”
    • You are now in the Virtual Waiting Room
    • Your provider will join when able


Healow Smartphone App

  • Download the HEALOW app on your smartphone
  • Use the following Practice Code to link your Healow app to our practice
                         DCJFBA 
  • Login to Healow with your Patient Portal Username and Password
    • If you do not know your Username and/or Password for the Patient Portal, call the office (913-596-1313) and request that your Patient Portal login be reset, email required
  • Click “Appointments” at the top of the circular menu at the top of your screen
  • Click on the appropriate TeleVisit appointment
  • Click “Start TeleVisit”
  • A visit-relevant questionnaire and vitals request will show; please complete to the best of your knowledge
  • Click “Join Televisit”
    • You are now in the Virtual Waiting Room
    • Your provider will join when able


Confirmation Email Link

  • There is a link to your TeleVisit appointment in the TeleVisit appointment confirmation email
    • You must be on a computer when using the email link
    • Do not use this link on your smartphone; the TeleVisit will not work through a mobile browser
    • You must be using the Google Chrome browser or the Firefox browser
  • There is no login when using the email link
  • Click on the email link when you are ready for your TeleVisit
  • A visit-relevant questionnaire will show; please complete to the best of your knowledge
  • Any vitals (blood pressure, pulse, height, weight, etc) that you are able to provide will assist your provider with your care
  • Click “Join Televisit”
    • You are now in the Virtual Waiting Room
    • Your provider will join when able